The third of a three part series looking at the impact that the outsourcing industry has had on developing countries.

The latest of our blogs discusses the impact that outsourcing has had, and continues to have, on developing countries and their access to global client markets.

Part 1 of a 3 part series looking at the impact outsourcing has had, and is continuing to have, on developing countries.

As the UK prepares itself with the threat of dipping back into recession, more and more innovative ideas are required by businesses to keep their finances healthy and prevent becoming yet another bankruptcy statistic. Outsourcing is one such idea that can be pivotal in achieving business competitiveness

I’ve been asked a number of times recently why we took the decision to set up outsourcing operations in Sri Lanka – the assumption being that India is the global leader in outsourcing and the logical choice for any business going offshore. The answer I always give is simple “it’s the people”. It is true [...]

Eh bien, c’est pas si longtemps que la Tunisie a été dans les nouvelles pour sa révolution et son rôle en tant que catalyseur pour le changement qui a bouleversé l’Afrique du Nord et au-delà. Mais il ya aussi eu une révolution tranquille qui s’est passé dans le monde francophone d’externalisation, avec les entreprises françaises [...]

Well, it’s not long ago Tunisia was in the news for its velvet revolution and role as the catalyst for wider change across North Africa and beyond. But there’s also been a quieter revolution going on in the French-speaking outsourcing world, with more and more French businesses taking advantage of the cultural and business ties [...]

A few weeks ago I attended the Financial Services Outsourcing Forum in London.  Usually this is a fairly upbeat gathering with leading industry figures catching up, sharing latest developments and celebrating successful deals.  This year, by contrast, it was a much more muted affair with many businesses in the financial sector clearly feeling the pain [...]

Choosing an offshore outsourcing partner is a bit like recruiting a new employee (or team of employees), except the person or people you’re employing are likely to be sitting thousands of miles away and you may never get to actually meet them face-to-face.   So, how do you decide which offshore outsourcing provider is right [...]